Welcome to our Service Desk

To ensure that your query gets delivered to the correct department and is dealt with as quickly as possible please email the address below to log a service desk ticket.

Our standard service desk hours are from 8:30 to 5:30 Monday to Friday (not including bank holidays).




Log a Ticket

To log a ticket please email: servicedesk@communicateplc.com

Check Ticket Status

View the status of an open ticket: servicedesk.communicateplc.com

Check Service Status

Check the current status of our network and services

Remote Support

Download our remote access tool, to allow us access to your machine



If your fault is urgent you can call us to log a ticket: 0800 404 8888

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