The senior management team have taken time to analyse the services of both businesses and have brought Touchdown under Communicate’s umbrella. Clients will benefit from the organisation’s extensive services, whist maintaining specialist knowledge from the specific division.
CEO Tony Snaith said: “Our commitment to the experience of our clients and service users is at the forefront of everything we do. Continuing to expand our offer supports this core value whilst allowing us to present our business proposition to a wider range of sectors.”
The additional department provides a personalised telephony service that helps manage business calls effectively. Clients can benefit from virtual numbers with flexible business phone numbers, local or national, single or multiple destinations and call management services to manage and monitor calls, make call recordings and add bespoke multi-layer interactive menus.
After successfully acquiring Touchdown Offices Ltd in June 2016, Communicate gained ownership of their SIP platform, which gives access to new markets and customers on a global basis, as well as an existing client portfolio and a specialist team. The new phase which will see Touchdown adopting Communicate’s logo and brand has come during a period of extensive growth for the parent company.
Touchdown’s commercial manager, Danielle McLeod, said: “We are proud to be a part of Communicate Technology PLC, the past 18 months have been a great collaboration and we are looking forward to leveraging the strength that being part of a larger group with a wider breadth of services brings to our clients.”
Chris Oliver, chairman said: “We are pleased to bring Touchdown under Communicate’s umbrella, the experience and expertise that the team has continues to strengthen our offer and add value to our clients.”
The Wynyard based IT and telecoms specialist provides a complete portfolio of services to its clients with a specialism in multi-occupancy commercial properties and business parks across the UK. Working in partnership with agents and landlords, Communicate designs packages for businesses to make their journey into serviced offices simpler and smoother.
Communicate provide every aspect of technology that businesses need from internet connectivity, telecoms, Cloud services, cyber security to technology support that is completely flexible to be able to respond to today’s fast-moving market conditions.