Case Study: FW Capital

FW Capital is a specialist in SME finance, supporting businesses across the North of England. It is part of the Development Bank of Wales Group, the largest investment group of its type operating in the UK.



Background

FW Capital’s Tees Valley office is based at one of our managed parks, Wynyard Business Park. We have been assisting FW Capital with their telecoms since they moved to Wynyard Business Park in 2015.

Since then, FW Capital has expanded its team and moved into larger premises within the Business Park.

Services Used:

  • High speed internet connectivity
  • Providing Avaya desk phones for team members
  • Install SIP-based conference phone
  • Handset training
  • CAT6 data cabling to allow connection for data and telecoms

Outcome

Communicate has assisted FW Capital throughout its expansions and, most recently, helped them with their further growth in adding additional data and telephone connections for their newest team members, as well as installing a meeting room conference facility.

Communicate’s Support Specialist, David Knight, also provided handset training to team members.


What the client said

Lindsey McMenamin, Senior Portfolio Director at FW Capital, said:

“At FW Capital we support SMEs with loans to support growth, deliver contracts and develop property. We are constantly evolving and growing as a business.

“Communicate has helped us as we adapt to a new working environment and expand our team.

Lindsey continues: “Communicate is happy to step in and assist when required and their help has been invaluable. They really do make life easy.”

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